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Keeping track of your invoices is simple with Hosted.com®. From your client portal, you can quickly view, download, or export your invoices whenever you need them. How to View and Manage InvoicesAdditional Information How to View and Manage Invoices NOTE: You can view your current Account Credit when you login to the Hosted.com® Dashboard. 1. Login to Your Hosted.com® Account. 2. Once in the dashboard, open the Billing dropdown menu. 3. Click the first link for My Invoices. 4. Here, all your… Read More
This article will show you how to view account balance, invoices, and statements to ensure your account is up-to-date. Keeping track of your account balance, invoices, and payment history is an important part of managing your web hosting services. Hosted.com® makes it simple to access all your billing information directly from your client area. You can view your current account balance, download invoices, and generate detailed account statements for your records at any time. How to View Accoun… Read More
If you have lost your username and password for your Hosted.com® account, there is no need to panic. While losing your login credentials can be inconvenient, the recovery process is simple. If you need help accessing your account and recovering your username and password, please follow these steps: How To Reset Your Password Additional InformationPassword Security Best PracticesThe Hosted.com® Customer Portal How To Reset Your Password 1. Navigate to the Hosted.com® login page. … Read More
Steps To Add A Sub Contact: Login to your Hosted.com Account Click on “Account Information” Select “Contacts” from the dropdown menu Ensure that “Add New Contact” has been selected Add all the relevant contact details Please select the correct Email Preferences for each sub contact on the account Should the person need to login and access the account, make certain that the “Enable Login” box is ticked Once this has been ticked you will need to select their “User Permissions” … Read More
At Hosted.com®, we believe in making it as easy as possible for our clients, and that includes our billing system where you can update your Account information. 1. Login to your Hosted.com® Account 2. Click on the “UPDATE” button on the top right corner of the “Account Information” section 3. Complete the new details in the relevant fields
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If your recent invoice that was not paid because of new credit card details that has changed or expired, you can quickly update your payment method and manually pay any outstanding invoices from your client area. Hosted.com® provides full control over your billing settings, including updating credit card information and paying overdue invoices securely. How to Update New Credit Card DetailsHow to Pay an Unpaid InvoiceAdditional Information How to Update New Credit Card Details 1. Login to your… Read More
When we refer to the Point of Contact in our support tickets, etc., we are talking about the email address that you use to login to your Hosted.com® Account. This is the same email address that you receive newsletters and emails from us and is referred to as your Point of Contact. If you don’t have access to that email address anymore, please let us know by replying to the Hosted.com® email you received and send through the Account Holder’s Social Security Card. That way, we can verify your id… Read More
Hosted.com® runs an automated billing system, so please ensure your payments are timeous to avoid automatic suspension of your services. Services are billed in advance, and payment is to be on Invoice Due Date. Our precisely automated billing system will send you 3 late payment notifications. To avoid any interruptions, please make sure to pay the exact outstanding amount. Paying less will result in the automated suspension of the related service. If your service gets suspended, please login to… Read More
Hosted.com® is a domain reseller and purchases them from an ICANN Accredited Registrar. This means that we follow ICANN’s strict protocols when it comes to domain notifications and as part of our obligation, we will send out notifications for ALL upcoming domain renewals. Should you have disabled the Auto-renew feature for your domain, the domain will not be renewed automatically. However, you will still receive our ICANN Procedural Notifications as per ICANN’s request. You can alway… Read More
You can cancel a subscription for a Hosted.com® product or service at anytime.* Just give one month’s notice. Please send your written cancellation requests via our Ticketing System, from your Point of Contact email address *Ts & Cs apply.
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