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If you are the Administrator and have forgotten your Password, then simply go to the login screen and click the “Lost your Password link.

If a User has lost their Password, go to the Administrator dashboard:

  • Select “Users”, “All Users” and click the name of that User
  • In the “Edit User” window, select “Account Management”, “New Password” and click “Generate New Password”
  • The generated password may be typed over if the User wishes to have their own – please ensure that if this is the case, that their password has sufficient security strength
  • Once this has been completed either way, click “Update User”

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