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Payment Methods
We at Hosted.com have selected a secure online payment solution from a trusted industry leader, to facilitate your payments to us and it offers a variety of Payment Options to suit your needs.
Secure Payment Options
Stripe is the leading payment gateway for US companies and an obvious choice for any service provider who wants to ensure their clients’ online transactions are through one of the most securely encrypted payment platforms available.
We accept payments from major Credit Card companies, Visa and Mastercard.
Stripe is certified to the highest compliance standards PCI DSS Level 1 and has a 100% PCI Audit Success Rate and has an uptime of 99.999%.
What is
PCI DSS Level 1?
A set of 12 requirements, as outlined by the PCI Security Standards Council, must be met by any merchant, in order to become PCI compliant. Major credit card providers have adopted these standards to ensure that a cardholder’s information remains encrypted and secure during every online transaction. This includes Visa and Mastercard.
PCI compliance standards require merchants to:
- Maintain a secure network
- Protect customer data
- Test and patch vulnerabilities
- Restrict access
- Regularly test networks
- Document all policies and procedures
Our top Payment FAQs
Login to your Hosted.com account and click "PAY NOW" next to Overdue Invoices under the Account Overview. You will be directed to the secure payment gateway to complete your payment.
Stripe encrypts all data during the payment process; your token and your encrypted data are allocated to separate servers. Stripe will never share any details with third parties.
Hosted.com does not store your credit card details, we ONLY receive an encrypted token directly from Stripe and we use that token to process the transaction via your Hosted.com account.
We currently only offer Stripe; however, we shall have other payment methods in the future.
If you cannot complete your purchase using the Stripe payment gateway, then please Open a Ticket for our friendly Billing Team to be able to assist you.
Yes, our Stripe payment gateway accepts Visa or Mastercard payments.
Yes, the encryption and storing, decrypting and transmitting of your card number, run in separate hosting infrastructures.
Hosted.com Refund Policy can be found here:
https://www.hosted.com/legal/billing-policy- Log into your Hosted.com account
- On the left hand menu select "Billing"
- Then select "My Invoices"
- Here you will be able to view all previous paid invoices.
In order to get suspended services up and running, please ensure that any outstanding invoices have been paid within 45 days from their last due date.
It is a secure protocol in which your card details get converted into a unique token during the online payment process. Thus your card details are never exposed during the transaction.
Please Open a Ticket to contact the Hosted.com Billing Team and they will be more than happy to assist you.
We unfortunately do not accept American Express at this point.
Your token is unique to your account with Hosted.com only, it cannot be used by anyone else.
Tokenizing your credit card details is the result of the highest level of encryption of your details, to ensure that no card's details are ever seen or handled by Hosted.com. These tokens do not contain any personal information whatsoever.
Hosted.com utilizes this secure and trusted method of tokenization to replace a cardholder's personal data with a unique digital ID that has no data value. Encryption converts all card data into an unreadable format; however, this can be reversed with a decryption key.