Payment Methods

Login to your Hosted.com® account and click "PAY NOW" next to Overdue Invoices under the Account Overview. Follow the secure payment steps. If the payment does not go through, check that your card details are correct or contact Support for help.

Stripe uses encrypted payment technology and strong security controls to help protect online transactions. It is widely used by businesses to process card payments securely and reduce the risk of sensitive payment details being exposed.

Hosted.com® does not store your credit card details. Payments are processed securely through Stripe, which uses encrypted payment technology to help protect card information. We ONLY receive an encrypted token directly from Stripe and use that token to process the transaction via your Hosted.com® account.

Hosted.com® currently accepts major credit cards, including Visa and Mastercard. If you are unsure whether your preferred payment method is supported, contact our support team before completing your purchase. 

If you cannot complete your purchase using the Stripe payment gateway, please check your credit card details, available funds, bank approval, and billing information. If the issue continues, contact Hosted.com® Support so that we can help you resolve it.

Yes. Hosted.com® accepts Visa cards for secure online payments. Make sure your card details, billing information, and bank approval settings are correct before completing payment. 

Yes. Hosted.com® uses Stripe to process credit card payments securely. Stripe helps protect your credit card details through encrypted payment handling, compliance controls, and secure transaction processing. The encryption and storing, decrypting and transmitting of your card number, run in separate hosting infrastructures.

Refund eligibility depends on the service purchased and the terms that apply to your order. For details, please review the Hosted.com®'s Refund Policy or contact Support if you need help with a specific payment or invoice. 

• Login to your Hosted.com® Account
• On the left hand menu select Billing
• Then select My Invoices

You can access your payment history as above. From there, you can view invoices, payment records, and related Billing details.

Login to your Hosted.com® account, check the outstanding invoice, and complete payment using a supported card. If your service does not reactivate after payment, contact Support so we can help restore access.

Credit card tokenization replaces your card details with a secure digital token. It is a secure protocol in which your card details get converted into a unique token during the online payment process. This means your full card number is not shared or stored directly by Hosted.com® when processing future payments. 

First, check that your card details, billing address, available funds, and bank approval settings are correct. If the payment still does not go through, contact Hosted.com® Support so we can help identify the issue.

No. Hosted.com® does not currently accept American Express. You can complete payment with another supported major credit card, such as Visa or Mastercard. 

A payment token is used by the secure payment processor to complete approved transactions linked to your account. It cannot be used as your actual card number and is designed to help protect your payment details. 

Tokenization is a secure way to process card payments because it helps keep your full card number protected. Instead of storing or reusing your actual card details, the payment processor uses a secure token for approved transactions.

Encryption protects card details by scrambling the information during processing. Tokenization goes a step further by replacing credit card details with a secure token. This reduces the need to handle the actual credit card number during future approved payments.