Domain Expiration Policy
You are responsible for your domain names and their registrations. Please ensure that Hosted.com’s email address is whitelisted in your email box and that the email you have provided to us is active and checked regularly. You are responsible for knowing the status of your domain names. We are not liable to you for your failure to timely renew your domain name, even if such a failure results from the fact that you did not receive a notification email from us as set forth above. If there are multiple domain names in your account, we will renew said domains in the order of expiration oldest to newest. If there are insufficient funds for any reason, we will not renew domain names for which you have not already paid.
What happens after domain names expire?
Once a domain name expires, it goes through few stages before being released to the general public.
Hosted.com sends five (5) renewal emails to the Registered Name Holder prior to the expiration date. Renewal Notices are sent at 60 days, 30 days, 14 days, 7 days and 1 day prior to the expiry date of the domain name.
If the Registrant pays the domain renewal invoice before expiration, the domain is renewed automatically.
Days after expiration may vary depending on TLD.
Stages of Registration and Renewals
1) Domain Registration
2) Domain Expiration
3) Domain Suspension
4) Domain Redemption
5) Domain Pending Delete
6) Domain released to the general public.
A Registrant may renew an expired domain name at no extra cost until forty-eight (48) hours before the domain is in Redemption.
After this period, the original Registrant can attempt to redeem the domain up until the pending deletion stage. The Redemption Fee of most domains currently is $80.00 USD + Renewal Fee + Tax and is subject to change under the terms of the Domain Name Registration Agreement. If you do not redeem your domain name up until forty-eight (48) hours prior to the end of the Registry's Redemption Grace Period, the Registry will release your domain name and it will become available for registration on a first-come-first-served basis. For certain ccTLDs there is no Redemption Grace Period.
What is our process for handling expired domain names?
The process we, the Registrar/Reseller, follow for expired domain names depends on your domain name extensions and their renewal settings. Prior to expiration, we send five (5) emails to remind you to renew your domain names. Renewal Notices are sent at 60 days, 30 days, 14 days, 7 days and 1 day prior to the expiry date of the domain name.
If your domain names are set to automatically renew, we attempt to renew the registrations for you 7 days before expiration. Should your payment method fail, the domain will not be renewed and as such domain names may be suspended and or go into redemption. Hosted.com will not be held liable for any domains not renewed due to payment process failures. It is the responsibility of the Registrant to confirm renewal of all domain names.
If you set your domain names to manually renew and you let your domain names expire, we notify you via email again on the day of expiration. Hosted.com will not be held liable for any domains not renewed due to payment process failures. It is the responsibility of the user to confirm renewal of all domain names.
If your domain name is set to automatically renew, we try to charge you 7 days before your domain name registration expires. Hosted.com will not be held liable for any domains not renewed due to payment process failures. It is the responsibility of the Registrant to confirm renewal of all domain names.
If your domain name is not set to automatically renew, when your domain name registration expires, we proceed with the following steps before canceling it:
On the day of your domain name registration's expiration date, we notify you of the domain name registration's expiration. You can manually renew your domain name.
During the redemption period, your domain name remains on hold but becomes subject to a Redemption Fee. You can manually renew your domain name, subject to any applicable Redemption Fees.
The Registry may hold the domain name before releasing it for general registration or has the right, in some circumstances, to release domain names to particular companies for auction.
If a Uniform Domain Name Dispute Resolution Policy (“UDRP”) or Uniform Rapid System (“URS”) proceeding is filed against your domain name and it expires or is deleted during the course of the dispute, both you and the party that filed the UDRP or URS proceeding will have the option to renew or restore the domain name registration under the same terms afforded to you. If the case is terminated or the arbitrator finds against the filing party, and the name was not renewed, then the name may be deleted within forty-five (45) days, subject to the Registry Redemption Grace Period, be renewed by us, in our sole discretion, in which case we own the domain name, or be renewed by you, subject to the Renewal Grace Period.