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Managing email effectively on your hosting account requires understanding email limits and parameters set within cPanel. These settings help maintain server performance, prevent spam, and ensure smooth email delivery for all users on your domain. Understanding how these limits work allows you to optimize email usage without encountering errors or service interruptions.
TABLE OF CONTENTS
What are Email Limits and Parameters in cPanel?
Email limits define how many emails you can send, the number of recipients you can add, and how often emails can be sent from a single account. Parameters are the configurable settings that control these limits and the behavior of your email accounts. Together, they ensure that your domain sticks to server policies and maintains a good reputation with mail servers worldwide.
Key Email Limits in cPanel
Hourly Email Sending Limit
- This is the maximum number of emails that an account can send per hour.
- It prevents excessive sending that may flag your account as a spam source.
Recipient Limits per Message
- Determines how many email addresses can receive a single email.
- Helps prevent large-scale spam distribution from one account.
Total Accounts Limit
- Defines the number of email accounts one can create under a domain.
- Each hosting plan can have different limits, depending on your package.
Mailbox Quotas
- Sets the storage limit for each email account.
- Ensures that no single mailbox consumes excessive disk space, which could affect website performance.
Managing Email Parameters in cPanel
1. Login to your Hosted.com® account.
2. Navigate to your hosting plan from the Manage Services menu.
3. Click Manage next to the hosting plan associated with your current domain.
4. Select Login next to Control Panel to access cPanel.
5. In cPanel, scroll to the Email section. Click Email Accounts to see a list of all email addresses associated with your domain.
Adjust Email Limits if Allowed
Some hosting plans allow you to adjust sending limits, mailbox quotas, and account permissions.
Ensure changes comply with server policies to avoid delivery issues.
Additional Information
- Spam Prevention: Email limits protect your domain from being blacklisted. Avoid exceeding limits to maintain good email deliverability.
- Monitoring Usage: Regularly check email usage statistics in cPanel to ensure accounts stay within the limits.
- Forwarders & Filters: These do not typically count toward sending limits but can impact mailbox usage.
- External Clients: If you use email clients like Outlook or Gmail, remember that sending limits still apply even when you send from the client.
- Shared Hosting Considerations: On shared servers, limits are stricter to ensure fair usage among multiple users.
- Error Messages: Exceeding limits may result in bounce-back emails with notifications about exceeded quotas.
- Upgrading Plans: If your email needs consistently exceed limits, consider upgrading your hosting plan or moving to a dedicated server for higher thresholds.
