If you have lost your username and password for your Hosted.com account, there is no need to panic. While losing your login credentials can be inconvenient, the recovery process is simple. If you need help accessing your account and recovering your username and password, please follow these steps:
TABLE OF CONTENTS
How To Reset Your Password
1. Navigate to the Hosted.com login page.

2. Enter the email address associated with your Hosted.com account as the username.

3. Click on the Reset Password option.
4. A password reset link will be sent to your registered email address.

5. Follow the instructions in the email to create a new username and password.
If you encounter issues during username and password recovery:
- Verify Email Address: Ensure you use the correct email address linked to your account.
- Check Spam Folder: Sometimes, reset links can end up in your spam folder.
- Customer Support: Contact our Customer Support team for help if the above doesn’t work.
Additional Information
Password Security Best Practices
Keeping your passwords secure is essential to keeping your login credentials and personal information safe from security breaches and brute force attacks. By following these best practices, you can reduce the risk of becoming a victim of cybercrime.
Longer passwords are much harder to crack. Aim for at least 16 characters using a combination of uppercase and lowercase letters, numbers, and special characters (!*&$#). Avoid easily guessed words or personal information like birthdates or names.
Outdated software can be exploited by hackers to gain access to your accounts. Keeping your browser and other software like themes and plugins up to date is very important. Updates often contain security patches that fix known vulnerabilities.
Be careful of suspicious emails, messages, or websites, as they are often used in phishing scams. These attacks trick you into giving your username and password or other sensitive information, which can then be used to access your accounts to steal financial and personal details.
Never use the same password across different accounts. If one account is accessed using it, all others will be exposed. Make sure each of your online accounts has a unique, strong password.
Add Two-Factor Authentication (2FA) to your accounts. This adds an extra layer of security by requiring a second verification form, such as a code from your phone or email address.
This means even if someone gets hold of your login credentials, they won’t be able to access your account without the second verification.
The Hosted.com Customer Portal
Manage all your Hosted.com products from one simple dashboard. You can control all your services, including your domains, hosting, websites, and emails, from a single login.
You can install applications and popular web applications like WordPress, Joomla, and Drupal in a few simple clicks, streamlining the process for WordPress and making it easy for you to set up your website. This saves you time and can be done without needing extensive technical knowledge.
If you come across any issues, our dedicated support team is expertly trained and ready to assist you. Whatever your questions, they’ll be able to help you resolve them as quickly as possible.