Contact Support
Sign In
In this tutorial, you will learn how to set a default email address in cPanel from the dashboard, available to users on one of Hosted.com®’s cPanel Web Hosting plans.
Managing email communication effectively starts with setting up a default email address in cPanel. By configuring a default email address for your domain, you ensure that emails sent to non-existent email addresses are handled appropriately – whether by discarding them, forwarding them to another email address, or routing them to your main account.
This feature is also helpful for handling spam, identifying misspelled email addresses, maintaining customer correspondence, and acting as a backup for temporary or terminated email accounts.
TABLE OF CONTENTS
What is a Default Email Address?
The default email address is used when someone sends an email to an address at your domain that does not exist. For example, if your domain is example.com and someone emails info@example.com but the “info” address is not set up, the message will be delivered to your default email address instead.
How to Set or Change a Email Address in cPanel
1. Under Product Information, scroll down to Control Panel, which will display cPanel to the right, and click on the Login button.
2. The cPanel Dashboard will now be displayed.In the Email, click Default Address.
3. Select the domain for which you want to set or change the default address.
4. Choose one of the following options:
- Discard with error to sender: Rejects email with a custom error message.
- Forward to Email Address: Enter the email address where you want all unrouted mail to be sent.
- Forward to System Account: Forwards to the cPanel system account.
- Pipe to a Program: Sends mail to a script/program (advanced users).
- Discard (Not Recommended): Deletes unrouted mail without notification.
5. Click Change to save your settings.our default email address.
Additional Information:
Why set Your Default Address in cPanel?
Setting a default email address in cPanel serves several purposes. They include:
Incoming Emails
If a person sends an email to an address that doesn’t exist on your domain, the default address ensures the email will not be lost. Instead, you can discard the email, forward it to another address, or forward it to your main account.
Avoid Missing Important Emails
People often make spelling errors or input email addresses incorrectly. If you have a default address, it ensures you still receive these emails, even if they are addressed to non-existent accounts.
Customer Communication
If you’re running a business, having a default address can ensure you don’t miss any communication from potential customers or clients who may mistype an email address when trying to contact you.
Benefits Of Using A Default Email Address
Spam Management
Setting up a default email address can help manage spam. You can delete or forward spam emails to another email account for further inspection, instead of clogging up your primary inbox.
Temporary Email Handling
You can set up a default email address to receive emails sent to temporary addresses if you routinely create these for specific purposes (such as accessing online services or subscribing to newsletters). This can facilitate email account management and help keep clutter out of your primary inbox.
Backup
Having a default address guarantees that you continue to receive emails sent to addresses linked with that domain in case you ever unintentionally erase an email account or neglect to renew a domain. This can act as a safety net and stop crucial emails from being misplaced.
Customization
Additional options for managing default addresses can vary depending on your hosting provider and cPanel configuration. For instance, several hosting companies offer sophisticated filtering tools, autoresponders, and forwarding rules to personalize how emails are handled.
Login to Hosted.com® Account
1. Go to the Hosted.com® website Account Login page.
2. Enter your Email and Password and click the Sign In button.
3. You will see the Hosted.com® Dashboard, displaying the Manage Account menu on the left and your Account Information, Account Overview and Open Support Tickets on the right.
Login to cPanel from your Hosted.com® Dashboard
4. Click on Manage Services to view the sub-dropdown menu and select the hosting package for the domain you want to work with – in our example we are using WordPress Hosting.
5. Click the Manage button to the right of the domain name you want to access.
6. The display will now show Product Information, Quick Manage, Resource Usage and Site Statistics for that domain name.
7. Under Product Information, scroll down to Control Panel, which will display cPanel to the right, and click on the Login button.
8. The cPanel Dashboard will now be displayed.
