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Clients asking “How long will we be offline for?” are always pleased to find out that Hosted.com ensures a seamless transition with no downtime. This is due to the fact that we preload your website and will have all your email addresses and databases ready to go live immediately after the transfer has been completed.
Provided we receive full cooperation from your current hosting provider, the transfer process can be completed within a maximum of 7 days.
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Requirements for a Domain Transfer
Firstly, ensure that you have no arrears on your current provider’s account and inform them that you are going to transfer your domain, and/or hosting. Once you have decided on the domain and Hosting Plan or need help finding the right one, speak to our Sales Team.
We will advise you as to the process, bearing in mind that your current provider and Hosted.com, must provide authorization for the transfer.
NOTE: You will be unable to transfer a newly purchased domain within the first 60 days after registration.
Domain Transfer Process
Switching your domain to is straightforward process using Hosted.com’s Domain Transfer Service. Most providers follow a similar procedure to when doing domain transfers. Here are the steps involved.
Unlock your domain.
Inform your current hosting provider of your intention to change providers and have them unlock your domain name.
Request a domain transfer.
Navigate to Type in the domain name you want to transfer with.
Request and authorize the domain transfer.
For security purposes enter the authorization code for your domain name provided by your previous registrar to your new provider.
Domain transfer approval
The domain transfer will take approximately 5-7 working days. *
*T&Cs apply.
Hosting Transfer Process
Transferring your web hosting from another provider to Hosted.com can be done manually; however, our Professional Services Team will take care of the transfer process for you to ensure a quick and easy changeover.
Here is a brief overview of the steps involved:
Purchase a new hosting plan
Choose a new Hosting Plan that meets your requirements and make your purchase.
Export website backup files
For your site to appear as it was on your previous hosting account, you will need to have your website’s backup files and data exported and downloaded from the hosting provider’s server.
Import files and database
Once you have exported and downloaded the data and files needed, they will need to be uploaded onto your new hosting account’s server.
Point domain name to new server
Redirect your website’s domain name to your new hosting server.
Review the site
Check your site before it goes live to make sure that everything is correct.
Additional Information:
Transfer Costs
The cost of transferring your domain and web hosting will depend on the provider you are changing over to. Generally speaking, most providers will charge the domain’s annual renewal fee, but it will depend on your chosen provider.
Additional factors that may influence the cost of the transfer can include the domain extension (TLD (Top Level Domain)) and whether you are using a premium domain name.
Please view our website for current pricing or contact our Sales Team.
Domain Redirection
When your website is moved to a new domain, you will need to make sure that when a user enters your existing URL into their browser it will go to the new server location.
When a domain is redirected, all of website’s user traffic (including search engines) will be automatically moved from one address to another, without them seeing that the domain hosting has changed.
If a domain redirect is not done, every time a user visits the moved page, they will encounter a 404 Error.
A 404 error is an HTTP status code that appears in a user’s browser that indicates the page they were trying to reach could not be found. In this case the 404 error will appear because that site is no longer on the server it was being hosted on.
Our FREE Domain Pointing tool makes it easy to redirect your new domain to your existing website.
Other KBs of Interest:
– How to Rename A Database Table With phpMyAdmin
– How To Redirect A Website To HTTPS
– How to Run SQL Queries On A Database With phpMyAdmin
