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Manage email account storage limits is an essential part of maintaining a stable and efficient hosting environment. Every email account created under your domain consumes disk space from your hosting package, and without proper quota management, mailboxes can become full fast.
When an email account reaches its storage limit, it will stop receiving new messages, which can result in missed communications, bounced emails, and operational disruptions.
With Hosted.com®, you can assign custom storage quotas to individual mailboxes or allow unlimited storage (depending on your hosting plan). Setting appropriate limits helps distribute resources fairly across users while preventing excessive disk usage by a single account.
This guide explains how to adjust mailbox storage limits and monitor usage.
TABLE OF CONTENTS
Managing Email Account Storage Limits in cPanel
1. Login to the Hosted.com® Dashboard.
2. Enter your registered email address and password.
3. Click Login.
4. From your dashboard, click the Manage Services dropdown menu.
5. Choose your active hosting plan and click Manage next to your domain.
6. Click Login to cPanel.
7. In cPanel, go to Email Accounts.
8. Locate the email address you wish to modify.
9. Click Manage next to the account.
10. Scroll to Storage.
11. Select one of the following options:
- Custom Storage Space (enter a value in MB).
- Unlimited (if permitted by your hosting package).
12. Click Update Email Settings to save changes.
13. Return to Email Accounts.
14. Review the storage usage indicator displayed next to each mailbox.
15. Act if usage approaches the assigned limit.
Additional Information
- Setting mailbox quotas helps prevent a single email account from consuming excessive disk space and affecting overall hosting performance.
- A full mailbox will reject incoming messages, and senders may receive a bounce notification indicating that delivery failed due to insufficient storage.
- Encouraging users to archive older emails locally using IMAP or export features can significantly reduce server storage consumption.
- Regularly clearing spam and trash folders is important because those messages still count toward the total mailbox quota until they are permanently deleted.
- Unlimited mailbox settings should be used cautiously, as unchecked growth may eventually exceed your hosting package’s overall storage allowance.
- Proactively monitoring storage usage helps avoid unexpected service interruptions and ensures business communication remains uninterrupted.
Login to Hosted.com® Account
1. Go to the Hosted.com® website Account Login page.
2. Enter your Email and Password and click the Sign In button.
3. You will see the Hosted.com® Dashboard, displaying the Manage Account menu on the left and your Account Information, Account Overview and Open Support Tickets on the right.
Login to cPanel from your Hosted.com® Dashboard
4. Click on Manage Services to view the sub-dropdown menu and select the hosting package for the domain you want to work with – in our example we are using WordPress Hosting.
5. Click the Manage button to the right of the domain name you want to access.
6. The display will now show Product Information, Quick Manage, Resource Usage and Site Statistics for that domain name.
7. Under Product Information, scroll down to Control Panel, which will display cPanel to the right, and click on the Login button.
8. The cPanel Dashboard will now be displa
