Contact Support
Sign In
SMTP authentication is a critical security feature that ensures only authorized users can send emails through your mail server. Without it, your server could be misused for spam or unauthorized activity, which can damage your domain’s reputation and impact email deliverability.
At Hosted.com®, SMTP authentication is required for all outgoing emails to maintain security and protect your account and server integrity.
TABLE OF CONTENTS
How to Set up SMTP Authentication
Follow these steps to configure SMTP authentication:
1. Access your account using your login credentials.
2. Navigate to your hosting plan from the Manage Services dropdown menu.
3. Click Manage next to your domain.
4. Open your email account settings within your hosting dashboard.
5. Ensure that SMTP authentication is enabled for your email account.
- Outgoing Server:mail.yourdomain.com.
- Port: 465 (SSL) or 587 (TLS).
- Authentication: Enabled.
- Username: Full email address.
- Password: Email account password
6. Save your settings and send a test email to confirm successful configuration.
Additional Information
- SMTP authentication ensures that only verified users can send email through your server, preventing abuse.
- Hosted.com® does not allow open relay, meaning all outgoing mail must be authenticated.
- Incorrect login details will result in failed email delivery or authentication errors.
- Always use encrypted ports such as 465 or 587 to protect your data.
- Port 25 is often blocked and should only be used in specific cases.
- Proper SMTP configuration is essential for email clients, websites, and third-party applications.
- Misconfigured SMTP settings can lead to delivery failures or spam classification.
- For high-volume sending, consider dedicated email services instead of standard hosting SMTP limits.
- If you experience issues, check firewall settings or antivirus software that may block outgoing mail.
- The Hosted.com® support team can assist with troubleshooting and configuration.
Login to Hosted.com® Account
1. Go to the Hosted.com® website Account Login page.
2. Enter your Email and Password and click the Sign In button.
3. You will see the Hosted.com® Dashboard, displaying the Manage Account menu on the left and your Account Information, Account Overview and Open Support Tickets on the right.
Login to cPanel from your Hosted.com® Dashboard
4. Click on Manage Services to view the sub-dropdown menu and select the hosting package for the domain you want to work with – in our example we are using WordPress Hosting.
5. Click the Manage button to the right of the domain name you want to access.
6. The display will now show Product Information, Quick Manage, Resource Usage and Site Statistics for that domain name.
7. Under Product Information, scroll down to Control Panel, which will display cPanel to the right, and click on the Login button.
8. The cPanel Dashboard will now be displa
