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Email headers provide a detailed technical breakdown of how an email message was transmitted from the sender to the recipient. This includes critical information such as server paths, timestamps, authentication checks, and routing data.
Viewing email headers is an essential step in diagnosing delivery issues, identifying spam or phishing attempts, and verifying whether an email has been legitimately sent.
For users working with Hosted.com® email services, accessing headers in Outlook Express can provide valuable insights when troubleshooting email-related problems or working with support teams.
TABLE OF CONTENTS
How to View Email Headers
1. Open Outlook Express and allow the application to synchronize your inbox fully.
2. Locate the email message you would like to analyze and double-click to open it in a new window.
3. From the top menu, click File to reveal additional message options.
4. Select Properties from the dropdown menu to open the message properties window.
5. Navigate to Details, where technical information about the email is stored.
6. Click Message Source to display the full set of email headers.
7. Review, copy, or save the header information as necessary for troubleshooting or support purposes.
Additional Information
- Email headers contain detailed routing information that shows each server the message passed through.
- This data can help identify delays, failures, or suspicious activity during email transmission.
- Headers are commonly used to detect spoofing or phishing attempts by analyzing sender authenticity.
- Providing full headers to your hosting provider can significantly speed up troubleshooting.
- Header data is structured but may appear complex to users unfamiliar with email protocols.
- Timestamps within headers can help determine when and where delays occurred.
- It is important not to modify header information when sharing it, as accuracy is critical for diagnostics.
Login to Hosted.com® Account
1. Go to the Hosted.com® website Account Login page.
2. Enter your Email and Password and click the Sign In button.
3. You will see the Hosted.com® Dashboard, displaying the Manage Account menu on the left and your Account Information, Account Overview and Open Support Tickets on the right.
Login to cPanel from your Hosted.com® Dashboard
4. Click on Manage Services to view the sub-dropdown menu and select the hosting package for the domain you want to work with – in our example we are using WordPress Hosting.
5. Click the Manage button to the right of the domain name you want to access.
6. The display will now show Product Information, Quick Manage, Resource Usage and Site Statistics for that domain name.
7. Under Product Information, scroll down to Control Panel, which will display cPanel to the right, and click on the Login button.
8. The cPanel Dashboard will now be displa
