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This Knowledgebase article covers the steps of how to change an email password. This is important to know in order to maintain your email account security and ensure that your password has sufficient ‘strength’. Strength is based on the number of characters in your password (13 and up is usually recommended) and the combination of an assortment of letters (lower and upper case), numbers and special characters.
Hosted.com simplifies updating your password through our Control Panel or by contacting support.
TABLE OF CONTENTS
How To Change An Email Password
This tutorial assumes that you have already logged in to your Hosted.com Account. Please note that our example uses the WordPress Hosting product.
Option 1: Update via the Hosted.com Control Panel
1. Once logged in, locate Email Accounts under Quick Manage.
2. Choose the email address for which you want to update the password.
3. Type the new password in the designated field.
4. Ensure that the password meets the minimum requirements (at least 5 characters and not the same as the email address).
5. Click Save or Update to confirm your changes.
6. Verify the new password by logging into your email client or webmail.
Option 2: Request Support Assistance
1. Open a Ticket to the Support team after you have logged in to your Hosted.com Account, and supply them with the email address of the password that requires to be changed.
2. This will ensure that the request is sent from the registered email address associated with your Hosted.com account. The support team will process your request and notify you once the change has been made.
Additional Information
Create a Strong Password
- Use a mix of uppercase and lowercase letters, numbers, and special symbols.
- Avoid easily identifiable information like your name or date of birth.
Activate Two-Factor Authentication (2FA)
If possible, activate 2FA to enhance security. This process necessitates an additional verification step, like a code sent to your mobile device.
Regularly Update Passwords
Change your password every 3 to 6 months to mitigate unauthorized access.
Use a Password Manager
Consider using a password manager to create and securely store your passwords.
Monitor Account Activity
Consistently review your account for any unusual activities or unauthorized access attempts. If you observe anything suspicious, contact support immediately.
Ensure Compatibility with Email Clients
After updating your password, revise it for all email clients and devices to avoid connectivity problems.
Avoid Password Reuse
To lessen the risks associated with data breaches, refrain from reusing passwords from other accounts.
Secure Your Registered Email Address
Ensure that the email address used for support requests is secure; this is important for account verification.
Enable SSL/TLS Encryption
Set up your email client to use SSL/TLS encryption for secure communication with the mail server.
Backup Your Email Data
- Before making any changes, backup your emails to prevent accidental data loss.
- If you stick to these guidelines, you can effectively manage and safeguard your email account with Hosted.com.
Log into Hosted.com Account
1. Go to the Hosted.com Login website page.
2. Enter your Email and Password and click the “Sign In” button.
Access cPanel via Your Hosted.com Account
3. You will see the Hosted.com Dashboard, displaying the Manage Account menu on the left and your Account Information, Account Overview on the right and Open Support Tickets below.
4. Click the “Manage Service” dropdown and select your hosting package – our example uses the WordPress Hosting plan. The hosting window will open and you will see Product Information and Quick Manage on the right.
5. Click the “Manage” button to the right of the domain name you want to access.
6. The display will now show Product Information, Quick Manage, Resource Usage and Site Statistics for that domain name.
7. Under “Product Information”, scroll down to “Control Panel”, which will display cPanel to the right, and click on the “Login” button.
8. The cPanel Dashboard will now be displayed.
Login to cPanel Online
1. Visit your cPanel URL, either supplied to you through your web host or attained through other sign-up methods.
2. Enter your Username
3. Then enter your Password and click “Log in”.
