Contact Support
Sign In
Learn how to create email filtering and how they are a powerful way to stay organized, reduce inbox clutter, and improve productivity. Instead of manually sorting through every incoming message, filters allow you to automatically apply rules that manage your emails for you.
These rules can be based on a wide range of criteria, such as the sender’s email address, specific words in the subject line, keywords within the message body, the recipient address, or even the email’s size.
Filters help users manage your email, maintain organized inboxes and automate repetitive sorting tasks
TABLE OF CONTENTS
How to Create Email Filtering in Webmail
Step 1: Access Webmail
1. Login to your Hosted.com® account.
2. Enter your registered email address and password.
3. Click Login.
4. From your dashboard, click the Manage Services dropdown menu.
5. Choose your active hosting plan and click Manage next to your domain.
6. Click Login to cPanel.
7. In cPanel, go to Email Accounts.
8. Click Check Email next to the relevant address.
9. Choose Roundcube.
Alternatively, visit www.hosted.com.
Step 2: Create a Filter in Roundcube
1. Click Settings.
2. Select Filters.
3. Click Create.
4. Enter filter name.
5. Add conditions (From, Subject, To).
6. Choose action (Move to folder, Delete, Redirect).
7. Save filter.
Additional Information
- Filters are processed in order, meaning rule priority can affect how emails are handled.
- Creating overly broad rules may unintentionally redirect important messages.
- Folder-based organization improves productivity for high-volume inboxes.
- Server-level filters configured in cPanel apply even when you are not logged into Webmail.
- Periodically reviewing filter rules ensures they remain accurate and relevant.
- Combining spam filtering with manual filters provides stronger inbox control.
- Business users managing shared inboxes should coordinate filter rules to avoid workflow disruption.
Login to Hosted.com® Account
1. Go to the Hosted.com® website Account Login page.
2. Enter your Email and Password and click the Sign In button.
3. You will see the Hosted.com® Dashboard, displaying the Manage Account menu on the left and your Account Information, Account Overview and Open Support Tickets on the right.
Login to cPanel from your Hosted.com® Dashboard
4. Click on Manage Services to view the sub-dropdown menu and select the hosting package for the domain you want to work with – in our example we are using WordPress Hosting.
5. Click the Manage button to the right of the domain name you want to access.
6. The display will now show Product Information, Quick Manage, Resource Usage and Site Statistics for that domain name.
7. Under Product Information, scroll down to Control Panel, which will display cPanel to the right, and click on the Login button.
8. The cPanel Dashboard will now be displa
