
Emails are a big part of our daily lives. Whether you’re sending a message to a friend, contacting a teacher, or getting updates from your favorite website, emails help us stay connected. But have you ever wondered how emails work? How does a message travel from your computer to someone else’s inbox in just a few seconds? This process relies on mail servers.
Understanding how mail servers work is essential for efficient email management, especially when using email hosting services. Knowing how they work can help you solve problems, keep your emails safe, and ensure your messages get where they need to go.
In this article, we talk about two main types of mail servers: incoming and outgoing mail servers. We’ll explain what each one does and how they work together to ensure your emails are sent and received smoothly. By the end of this article, you’ll have a clear picture of how emails work behind the scenes; this will make you more confident in handling your email settings and keeping your communications flowing.
Table of Contents
What Is An Email Server?
Mail servers are computers that store and manage emails, making sure your messages get to the right place. When you send an email, your mail server finds the recipient’s mail server and delivers the message. However, when you receive an email, it’s stored on a mail server until you open it.
These servers play a big role in how email communication works. Without mail servers, we wouldn’t be able to send or receive emails. They handle everything behind the scenes, ensuring emails are sorted and delivered correctly.
What Are Incoming Mail Servers?
Incoming mail servers play a crucial role in receiving and storing emails. When someone sends you an email, it first goes to their outgoing mail server. From there, it travels through the internet and reaches your incoming mail server.
The server keeps the email safe and organized, storing it until you open your email app or program to read your messages. When you check your email, the incoming mail server delivers the messages to your device, such as your computer, phone, or tablet.
This process ensures that all your emails are delivered to you accurately and securely and they are available whenever you need to access them.

Components Of Incoming Mail Servers
Incoming mail servers are made up of several important components that help them do their job effectively:
User Authentication Systems:
This is like a security check that ensures only authorized users can access their emails. When you log into your email account, the server checks your username and password to confirm your identity. If the information matches, the server will let you in and show you your emails.
Secure Connection Protocols:
These special rules help keep your email communications safe. Protocols like Secure Sockets Layer (SSL) and Transport Layer Security (TLS) encrypt your emails, making it hard for anyone to spy on your messages while they travel through the internet.
Data Retrieval & Synchronization Tools:
These tools fetch your emails from the server and ensure all your devices show the same emails. For example, if you read an email on your phone, the data synchronization tools ensure it is marked as read when you check your email on your computer.
Security & Error Handling Mechanisms:
Incoming mail servers also have systems that protect your emails from spam, viruses, and other harmful content. These mechanisms detect suspicious activity and prevent unwanted emails from reaching your inbox. They also handle errors, such as issues with email delivery, and ensure that problems are fixed quickly.
How Do Incoming Mail Servers Work?
When you try to access your emails, the incoming mail server will verify your identity. This means checking your username and password to ensure you can see those emails. This step helps keep your email account secure from unauthorized access.
Once your identity is verified, the server establishes a secure connection using protocols like TCP/IP. This ensures that the communication between your device and the server is secure making it difficult for hackers to intercept your emails.
After the server establishes a secure connection, it retrieves your emails from its storage. It checks for new messages and prepares them to be delivered to your email application. This is how you see new emails in your inbox. Additionally, as we mentioned, incoming mail servers synchronize email data across all your devices and implement security measures to protect your emails from viruses and spam mail.
However, sometimes there may be issues with delivering emails, such as network problems or incorrect addresses. Incoming mail servers have error-handling mechanisms that detect these problems and try to fix them, ensuring that your emails are delivered correctly.
Compare Protocols For Incoming Mail Servers
Incoming mail servers use specific protocols to receive and manage email messages. The two most common protocols are POP3 and IMAP. Each protocol has unique features, benefits, and limitations, which can influence how you access and manage your emails.
Post Office Protocol Version 3 (POP3)
POP3 is one of the oldest and simplest protocols used for retrieving emails. When you use POP3, emails are downloaded from the server to your local device and are usually deleted from the server after they are downloaded. So, once an email is downloaded to your computer or phone, it’s stored locally and can be accessed offline.
Advantages:
- Emails are stored on your local device, freeing up server space.
- You can access your emails offline as they are saved directly to your device.
- This is straightforward and uses less server storage, which is ideal for people with limited server space.
Disadvantages:
- POP3 doesn’t synchronize emails across multiple devices. If you download an email on one device, it won’t be available on others.
- Emails are often deleted from the server after being downloaded, which can be risky if your device fails or data is lost.
- POP3 has limited control over email management capabilities on the server.
Internet Message Access Protocol (IMAP)
IMAP is a more modern and flexible protocol compared to POP3. IMAP allows emails to be stored on the server and accessed from multiple devices simultaneously. This protocol synchronizes your email across all devices, meaning any action taken on one device (like reading or deleting an email) is reflected on the others.
Advantages:
- Emails remain on the server, allowing you to access them from any device with internet connectivity.
- Synchronizes actions across all devices, providing a consistent experience whether you’re using a phone, tablet, or computer.
- Allows for better management of emails directly on the server, including organizing messages into folders, searching, and more.
- Provides a backup of your emails as they are stored on the server.
Disadvantages:
- Requires more server storage space because emails are kept on the server.
- An internet connection is required to access and manage your emails effectively.
- It can be slower to load emails if you have a large inbox or a slow internet connection.
Now, the point is, which one to choose? Choosing between POP3 and IMAP depends on how you want to manage your emails. Both are protocols used by email clients to retrieve emails from an incoming mail server, but they work differently and have unique features. Here’s what we suggest based on user needs and scenarios:
You should choose POP3 if:
- You primarily access your email messages from a single device.
- You prefer having your emails downloaded and stored locally.
- You have limited server storage space.
- You need to access emails offline regularly.
However, you should go with IMAP if:
- You check your email from multiple devices (phone, tablet, computer).
- You want to keep your emails organized and synchronized across all devices.
- You need a backup of the emails that are stored on the server.
- You want to manage your emails remotely, directly on the server.
What Are Outgoing Mail Servers?
Outgoing mail servers are specialized servers responsible for sending emails from one computer or device to another. They use a protocol – Simple Mail Transfer Protocol (SMTP) – to manage the sending process. SMTP servers are the backbone of outgoing mail servers, ensuring your email gets from your email client (like Outlook or Gmail) to the recipient’s mail server.
These servers deliver emails to the appropriate recipient’s mail server by establishing secure communication between different mail servers across the internet. Without outgoing mail servers, emails wouldn’t reach their intended destinations.
Components Of An Outgoing Mail Server
SMTP Client:
This is the software that initiates the sending of an email. It communicates with the SMTP server to start the email transfer process.
Message Transfer Agent (MTA):
The component responsible for routing the email to its destination. It acts like a traffic cop that directs the email to the next server in its path.
Mail Queue:
If the outgoing server can’t immediately deliver an email (because of network issues or server downtime), the email is placed in a mail queue. The server will attempt to resend these queued emails until they are delivered successfully.

SMTP Server Software:
This software powers the outgoing mail server, handling the technical aspects of sending emails, managing connections, and processing mail queues.
Authentication Mechanisms:
To prevent unauthorized mail server use (like sending spam), outgoing mail servers use authentication protocols. Users must provide valid credentials before they can send emails.
Spam Filters:
Outgoing mail servers have built-in spam filters to prevent sending unrequested or harmful emails. These filters check the content of outgoing messages to ensure they meet specific standards.
Logging & Monitoring Tools:
These tools track all the activity on the outgoing mail server. They log details about sent emails and server performance, which helps administrators quickly identify and resolve issues.
How Do Outgoing Mail Servers Work?
Here’s how outgoing mail servers handle sending an email:
Message Composition:
When you write an email and hit Send, your email client connects to the outgoing mail server to start the sending process.
Initial Client-to-Server Communication:
The email client connects to the SMTP server using your internet connection. This communication uses specific port numbers, like 25, 465, or 587, depending on the server’s settings.
Email Address Resolution Via DNS:
The SMTP server uses a Domain Name System (DNS) to translate the recipient’s email address domain into an IP address. This helps the server know where to deliver the email.
Handshake & Authentication:
Before sending the email, the SMTP server verifies that the email is being sent from a legitimate user. This is done through authentication, where the server checks the sender’s credentials to prevent spam or unauthorized use.
Email Routing:
Once authenticated, the outgoing mail server uses routing information to find how to deliver the email. It sends the email to the recipient’s incoming mail server, which stores it until the recipient checks their inbox.
Record-Keeping For Sent Emails:
The outgoing mail server logs all sent emails, including the date, time, and recipient’s address. This helps with troubleshooting and ensures there is a record of sent communications.
Importance Of SMTP In Sending Emails
SMTP is essential because it standardizes the sending of emails across different servers and email clients. Without SMTP, there would be no universal method for delivering emails, which could lead to miscommunication and failure in email delivery.
Additionally, SMTP is the primary protocol for sending bulk emails, newsletters, and other automated emails. It’s scalable, making it suitable for individual users or large organizations. Remember, SMTP alone does not include encryption, so emails sent using basic SMTP are vulnerable to interception and unauthorized access.
To enhance security, most email services use SMTP with SSL or TLS. These protocols provide data encryption for emails sent over a network, ensuring that the email content remains private and secure during transmission.
Now that you know what outgoing and incoming mail servers are, what protocol they use, and how they work. Let’s show you how to configure them.
Configure Outgoing & Incoming Mail Servers
To ensure emails are sent and received without problems, it’s important to correctly configure settings such as server names, port numbers, security protocols, and login details. Although various email clients like Gmail and Yahoo may have different configuration steps, the essential requirements remain consistent across these platforms.
Set Up Incoming Mail Server
When setting up an incoming mail server, you must have the correct server details and login credentials. Although this might seem difficult initially, the right data makes the process quite simple.
Most email service providers supply detailed setup instructions, either on their website or through their help center, which can easily guide you through the steps. Here’s how you can gather the necessary information to configure an incoming mail server:
- Log in to your email account.
- Access the Settings menu, typically found on the toolbar.
- Navigate to the Mail section.
- Look for options related to POP or IMAP server settings.
Once you have the necessary details, including the server name, hostname, port number, and whether to use IMAP or POP, connect by entering your email address and password for authentication with the incoming mail server.
Set Up Outgoing Mail Server
Configuring an outgoing mail server is essential for ensuring your emails reach the recipient’s inbox successfully. The key is to enter the correct SMTP settings in your email client. Although the precise steps may vary depending on the email provider, here’s a general guide:
- Navigate to Mail → Settings → Accounts.
- Select Server Settings.
- Locate the Outgoing Account menu and choose Edit SMTP Server Name.
- Input your email address and any other required credentials.
By entering the correct information into your outgoing mail server settings, you can ensure your emails are delivered to the right recipients without delays or issues.
Troubleshoot Common Mail Server Issues
Sometimes, you might have trouble receiving emails. Common issues include connection problems, where your device can’t connect to the server, and authentication errors, where your email and password don’t match. To fix these, check your internet connection, ensure your login details are correct, and verify the server settings.
If your emails aren’t sending or you get an access denied error, it could be due to incorrect SMTP settings or authentication issues. Double-check the server address, and port number, and ensure authentication is enabled.
Security Considerations For Mail Servers
SSL/TLS is compulsory for secure email communication, as it encrypts your emails, keeping them safe from hackers. To secure mail servers, always update software, use strong passwords, and enable two-factor authentication. These steps help protect your email accounts and keep your data secure.
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KEY TAKEAWAYS
- Incoming mail servers receive and store emails until you access them, using protocols like POP3 and IMAP.
- Outgoing mail servers handle the sending of emails using the SMTP protocol.
- POP3 downloads emails to a single device, while IMAP keeps emails on the server for access from multiple devices.
- SMTP servers ensure your emails are sent to the right recipient’s server securely.
- Properly configuring both incoming and outgoing servers is essential for smooth email communication.
- Secure email communication relies on SSL/TLS encryption and strong authentication practices.
FAQs
What is an incoming mail server?
An incoming mail server receives and stores emails until you download or read them.
What is an outgoing mail server?
An outgoing mail server sends emails from your device to the recipient’s server.
What are POP3 and IMAP?
POP3 downloads emails to one device, while IMAP keeps them on the server for access from multiple devices.
What is SMTP?
SMTP stands for Simple Mail Transfer Protocol and is used by outgoing mail servers to send emails.
How do I set up an incoming mail server?
You need the server address, port number, and security settings, typically found in your email client’s settings.
Why can’t I receive emails?
Issues could be due to incorrect server settings, connection problems, or authentication errors.
Why can’t I send emails?
This may be due to incorrect SMTP settings, lack of authentication, or network issues.
What are common ports for mail servers?
Common ports are 993 for IMAP, 995 for POP3 (both with SSL), and 25, 587, or 465 for SMTP-secured connections.
How can I secure my email communication?
Use SSL/TLS encryption, strong passwords, and enable two-factor authentication for added security.
Can I use both POP3 and IMAP?
It’s best to choose the one based on your needs: POP3 for a single device, IMAP for access on multiple devices.
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- About the Author
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Rhett isn’t just a writer at Hosted.com – he’s our resident WordPress content guru. With over 7 years of experience as a content writer, with a background in copywriting, journalism, research, and SEO, and a passion for websites.
Rhett authors informative blogs, articles, and Knowledgebase guides that simplify the complexities of WordPress, website builders, domains, and cPanel hosting. Rhett’s clear explanations and practical tips provide valuable resources for anyone wanting to own and build a website. Just don’t ask him about coding before he’s had coffee.