This article will show you how to setup user account in your cPanel. When managing a website, you may need to give different people access to your cPanel account, but not all users should have the same level of control. For example, a developer may require file and database access, while a content editor might only need email or FTP access.
cPanel allows you to create and manage different types of user accounts with specific access levels to keep your hosting environment organized and secure.
TABLE OF CONTENTS
How To Setup User Account In cPanel
1. Login to Your Hosted.com® Account.
2. Go to the Manage Services drop-down section and select your hosting plan. Click Manage next to your domain.

3. Next, click Login next to Control Panel, to access cPanel.

4. In cPanel, scroll down to Preferences and click User Manager.

5. Click Add User in the top-right corner of the User Manager interface.
6. Fill in the user’s Full Name, Username, and Email Address.
7. Either manually enter a password or use the built-in password generator to create a strong, secure password.
Setup User Account Access Levels
8. Under Services, you can control what the user has access to:
- Email: Create a new mailbox for the user.
- FTP: Allow access to a specific folder on your server via FTP.
- Web Disk: Enable or restrict file access via WebDAV.
Customizing Access Levels
- FTP Access: Limit users to certain directories to protect sensitive site files.
- Web Disk Access: Choose between read-only or read-write permissions.
- Email Only: If the user only needs email, disable FTP and Web Disk services.
- Database Access: Grant database permissions by creating MySQL users via MySQL® Databases in cPanel and assigning them to the appropriate databases.
9. Click Create to setup user account.
Additional Information
- Suspending Accounts: Instead of deleting them, you can suspend an email or FTP account temporarily if access is not required.
- Tracking Usage: Use cPanel’s metrics (e.g., email disk usage, FTP logs) to monitor account activity.
- Security Tip: Combine user access control with Two-Factor Authentication (2FA) on your main cPanel account for stronger security.
- Automation: If you manage multiple sites or users, cPanel supports API/WHM integration for automated account creation.
- Hosted.com® Support: If you are unsure which access level to assign, Hosted.com®’s support team can advise based on your business needs.
Best Practices for Managing User Account
- Principle of Least Privilege: Only grant the minimum access required.
- Strong Passwords: Enforce strong, unique passwords for all accounts.
- Regular Reviews: Remove old accounts that are no longer required.
- Separate Accounts: Avoid sharing a single account across multiple users.



